SSL generation stuck | Voters

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SSL generation stuck

complete

Richard Pastenes

I added a custom domain, then realized I had a typo so I deleted it and added the correct one, now the message "Certificate being generated" has been stuck for about 6 hours.

February 4, 2021

Mirella Fiorella

Looking into it!

Elsa Eliana

Joel Smith

marked this post as

complete

Joel Smith

Richard Pastenes Can you confirm that it's working now? We think we've solved the issue.

Richard Pastenes

Joel Smith: all good to go. The site is up and running with a valid SSL.

Joel Smith

marked this post as

in progress

Joel Smith

marked this post as

under review

Looking into it!

Joel Smith

Hi Richard, sorry to hear that the SSL certificate got stuck. I'm working with our engineers now to see if we can get this unstuck for you!

Richard Pastenes

Joel Smith: Thank you!